Please use street address instead of PO BOX address. Our product comes with a one-year warranty. If you encounter any issues — including accessories, replacement parts, or repair suggestions — we guarantee a response within 24 hours. | Koligey | | 4D Massage Chair Full Body, Zero Gravity Recliner Shiatsu SL Track,with Heating, Foot & Calf Massage | Beige | Gray | Best Buy