Please use street address instead of PO BOX address. Our product comes with a one-year warranty. If you encounter any issues including accessories, replacement parts, or repair suggestions — we guarantee a response within 24 hours.Your order includes 3 packages that will be shipped separately, so they may arrive on different days. We will email you all tracking numbers once they are dispatched. For a smooth setup, please ensure all 3 packages are received before assembly. | Feierdun | | 3-in-1 Leg Press Hack Squat Machine w/Stretch Board – Adjustable, Full ROM & Ultra-Quiet Pulley for Home | Black | Best Buy